Privacy Policy
A legal disclaimer
The explanations and information provided on this page are only general and high-level explanations and information on how to write your own document of a Privacy Policy. You should not rely on this article as legal advice or as recommendations regarding what you should actually do, because we cannot know in advance what are the specific privacy policies you wish to establish between your business and your customers and visitors. We recommend that you seek legal advice to help you understand and to assist you in the creation of your own Privacy Policy.
Who is responsible for processing your data?
Having said that, a privacy policy is a statement that discloses some or all of the ways a website collects, uses, discloses, processes, and manages the data of its visitors and customers. It usually also includes a statement regarding the website's commitment to protecting its visitors' or customers' privacy, and an explanation about the different mechanisms the website is implementing in order to protect privacy.
Different jurisdictions have different legal obligations of what must be included in a Privacy Policy. You are responsible to make sure you are following the relevant legislation to your activities and location.
For what purposes do we process your personal data?
Generally speaking, a Privacy Policy often addresses these types of issues: the types of information the website is collecting and the manner in which it collects the data; an explanation about why is the website collecting these types of information; what are the website's practices on sharing the information with third parties; ways in which your visitors and customers can exercise their rights according to the relevant privacy legislation; the specific regarding practices minors' data collection; and much, much more.
To learn more about this, check out our article “ Creating a Privacy Policy ”.
What is the legitimacy of the processing of your personal data?
If you are a user of the website (general questions):
The user's express consent by selecting the corresponding box during registration.
If you are a potential customer:
The legal basis is the execution of pre-contractual measures.
If you are a customer:
The legal basis is the performance of the contract.
In all cases:
Express consent given to receive communications and promotional offers.
How long do we keep your personal data?
ONE YEAR for data from internet connections to our website, emails and voice phone calls.
In the event of an application, your data will be kept until the end of the derived legal obligations.
How did we obtain your personal data?
The data obtained comes from the information you have provided to us.
To which recipients will your personal data be communicated?
As a customer, they may be communicated to the competent authorities in accordance with the law.
What is the legitimacy of communicating your data?
Compliance with legal obligations.
What are your rights when you provide us with your data?
You can exercise the following rights:
Right of access:
Obtain confirmation of whether or not your personal data is being processed.Right of rectification:
Request the rectification of inaccurate or incomplete data.Right to erasure:
Request deletion of your data when it is no longer necessary.Right to limitation:
Limit the processing of your data, which will only be kept for the defense of rights.Right to portability:
Request the transmission of your data in a structured and readable format to another company.Right to withdraw consent:
Withdraw your consent at any time, without affecting the lawfulness of the previous processing.Right to object:
Object to the processing of your data.
How can you exercise your rights?
We provide the necessary forms upon request. Contact us at info@sheltec.ca, indicating the right you wish to exercise, and we will send you the corresponding form.
The exercise of rights must be carried out by email to info@sheltec.ca or by post to our address.
Who can exercise the rights?
The data subject, by providing proof of identity (identity card or equivalent).
A duly authorized legal representative, presenting proof of identity and a valid power of attorney.
Our obligations when exercising your rights
We must respond to any request, whether or not it concerns personal data.
If your application is incomplete, we will ask you to correct it.
The response time is one month, extendable by two months in the event of complexity, with notification of the additional time limit.
Right to lodge a complaint with the competent authority
You can submit a complaint to the Commission d'accès à l'information du Québec (CAI) or any other competent data protection authority.
Quelles informations collectons-nous ?
In general, you can use our site without providing any personal data. You are solely responsible for any inaccurate information and any damages that may result.
What measures do we take to protect your data?
We apply reasonable technical and physical measures to protect your data:
Physical access control.
Logical access control.
Identification and authentication.
Protection against malware.
Protection of installations.
Backups.
Incident management.
Secure media management and destruction.