Privacy Policy
A legal disclaimer
The explanations and information provided on this page are only general and high-level explanations and information on how to write your own document of a Privacy Policy. You should not rely on this article as legal advice or as recommendations regarding what you should actually do, because we cannot know in advance what are the specific privacy policies you wish to establish between your business and your customers and visitors. We recommend that you seek legal advice to help you understand and to assist you in the creation of your own Privacy Policy.
Registration and Account Creation
Having said that, a privacy policy is a statement that discloses some or all of the ways a website collects, uses, discloses, processes, and manages the data of its visitors and customers. It usually also includes a statement regarding the website's commitment to protecting its visitors' or customers' privacy, and an explanation about the different mechanisms the website is implementing in order to protect privacy.
Different jurisdictions have different legal obligations of what must be included in a Privacy Policy. You are responsible to make sure you are following the relevant legislation to your activities and location.
Right of Exclusion
Generally speaking, a Privacy Policy often addresses these types of issues: the types of information the website is collecting and the manner in which it collects the data; an explanation about why is the website collecting these types of information; what are the website's practices on sharing the information with third parties; ways in which your visitors and customers can exercise their rights according to the relevant privacy legislation; the specific regarding practices minors' data collection; and much, much more.
To learn more about this, check out our article “ Creating a Privacy Policy ”.
Cost of Service
Access to the CycloLink website and its user interface (WebApp or APP) is free, although paying users will be duly informed about the different types of accounts offered. The cost, payment method, and other economic aspects of paid services will be detailed in their specific terms and conditions.
External Links
CYCLOLINK n’assume aucune responsabilité quant aux contenus d’autres sites web ou communications électroniques de tiers qui peuvent diriger vers ce site internet, ou faire référence au service fourni, avec des informations pouvant induire les utilisateurs en erreur concernant les services de CYCLOLINK.
Intellectual Property
The texts, drawings, images, photographs and any audiovisual element appearing on the website www.cyclolink.com are the exclusive property of CYCLOLINK or have been the subject of an appropriate assignment of rights by the owners for their use. Without prejudice to the authorizations provided in the following paragraph, the user's access to and navigation on the website or the use of the services may not under any circumstances be interpreted as a waiver, assignment, license or total or partial transfer of these rights by CYCLOLINK or by third-party rights holders. CYCLOLINK has the exclusive exercise of the exploitation rights of the website and its contents, including the rights of reproduction, distribution, public communication and transformation. CYCLOLINK is the owner of the industrial property rights to the distinctive signs included in this platform and in the documents it contains, or holds the appropriate license for the use of these signs belonging to third parties. If you wish to use them, you must contact us.
Confidentiality
Privacy conditions are governed by the Privacy Policy, which is permanently accessible via the website, as well as by the specific conditions that you must accept when data is requested from you.
Guarantees and responsibilities
CYCLOLINK implements the necessary technical and human resources to keep the website operational at all times. However, CYCLOLINK does not guarantee the absence of errors in accessing the website, nor the uninterrupted provision of the service.
End of service, deletion of content
CYCLOLINK reserves the right to modify, suspend or cancel at any time the content and services offered via this website.
Applicable legislation and jurisdiction
These general conditions are governed by the laws of Quebec, Canada, and any dispute that may arise concerning their application, compliance or interpretation will be submitted, by express acceptance of both parties, to the courts of the city of Laval, Quebec.
Cancellation and Refund Policy
Cancellation of the CycloLink monthly subscription service can be made at any time during the contracted month through your profile. This action cancels the automatic renewal of the service the day after the contract end date, while maintaining the reservation of the assigned space and access to it until the renewal time when the space will be unassigned. No fees are applied for contract cancellation.
In case of automatic payment failure due to insufficient funds, expired card, etc., the contract may be cancelled automatically.
If the user or beneficiary of the reservation does not show up at the parking lot once the reservation has started, he/she will not be able to claim any total or partial refund of the purchase made.
If the cancellation of both services is not properly processed due to technical issues attributable to CycloLink, the company will have to refund this amount.
Our contact details:
Sheltec Manufacturing Inc.
5313, Boul Cléroux, Laval, QC, H7T 2E5
Phone: 450-688-9293
Email: info@sheltec.ca
Website: www.cyclolink.com
Use of the Service
The user can access CycloLink parking spaces by contracting them. Each use of the service implies acceptance of the established rules.
The procedure for parking a bicycle in the corresponding parking module is as follows:
The user must access the parking lot by following the recommendations displayed on the parking and bicycle space information sheets.
The bicycle must be identified via the Don Cicleto application, used by CycloLink for lock control.
The user must use the module only to park the bicycle registered in the system.
To register the bicycle, please use the form available on the Don Cicleto app.
It is strictly forbidden to store anything other than the registered bicycle in the parking lot.
The user must park the bicycle and lock it properly with their own lock. In any case, they are responsible for ensuring that the bicycle is properly secured.
Once the use is finished, the user must check the status of the module and inform the service in case of any problem.
The user has the right to use the module according to the type of subscription purchased. If the period is exceeded, the corresponding fees or penalties will apply.
It is prohibited to rent or use for commercial purposes the maps, modules, website or any other element of the CycloLink service.
In the event of force majeure or operational necessity, the company may move the bicycle and will inform the user. The user must cooperate if a move is requested by a supervisor or CycloLink staff.
Communications will be made via the email address provided by the user.
Schedules and Prices
Current timetables and fares are published on the website or applications (WebApp/APP). In the event of exceeding the time limit, CycloLink may remove the bicycle and drop it off at a location provided for this purpose, at the user's expense.
CycloLink reserves the right to modify schedules, station openings and module positions without notice.
The company does not guarantee the availability of places at all times and will not issue refunds in the event of unavailability.
Service Supervision
Supervisors are authorized by the company to monitor parking usage. They may be CycloLink staff or external personnel. The user accepts this supervisory role and agrees to cooperate.
CycloLink staff, its contractors and agents do not have the authority to grant exceptions to these terms.
User Declaration
The user declares to be of legal age and to know the rules in force relating to traffic, the use of bicycles and cohabitation with pedestrians and vehicles.
Damage and Insurance
CycloLink strives to secure parking but is not responsible for monitoring bicycles.
CycloLink has insurance covering liability and theft up to $1,000 per registered bike, provided a claim is filed within 48 hours and the user provides proof of purchase.
User Obligations
The user agrees to:
Use the service with care.
Do not lend or sublet your access.
Park only registered bicycles.
Report any faults to CycloLink.
Use the facilities responsibly.
Return the access card upon request.
Provide accurate and up-to-date information.
Liability for Non-Compliance
Failure to comply with the rules may result in temporary or permanent suspension, as well as financial penalties in accordance with the fee schedule.
Prohibited Uses
It is prohibited to:
Lend or rent access to the service.
Parking other items than the registered bicycle.
Modify the installations.
Use the Service for commercial purposes without permission.
Damage or tag CycloLink equipment.
Penalties for Misuse
Overstaying in a free space: $5/day
Overstaying in a reserved space: $10/day
Bicycle removal for non-payment or misuse: $50
Fees will be charged to the payment method on file.